Contact Us
At Washington's Lottery Casino, we strive to provide the best possible support for our customers while ensuring a secure and enjoyable gaming experience.
Our customer support team is dedicated to helping you with any issues or questions you may have. You can contact us through live chat or email 24 hours a day, 7 days a week.
For immediate assistance, please use our live chat feature available at the bottom right corner of your screen. Our live chat support team is ready to help and respond within minutes.
If you prefer to reach out via email, we invite you to do so. Please allow 24 hours for our team to reply, though typically responses are provided much sooner.
Before reaching out to us directly, please visit our dedicated help centre. Here you'll find a comprehensive library of answers to commonly asked questions regarding gaming regulations, responsible gambling practices, and platform functionality.
We understand the importance of maintaining healthy habits when engaging with our games or services. Our dedicated support team is equipped to provide guidance on managing your time at play and exploring resources for those who may be struggling. Reach out via live chat, email (at the contact email provided), or through our help centre.
In case you're experiencing any technical difficulties such as login issues, deposits not being processed correctly, etc., please reach out to us directly and we'll work with you on a solution in real-time within our availability hours.
If your issue isn't resolved through our initial support channels or if there was an error on our part which caused the problem for you, kindly follow these steps.
Your security and confidentiality are our top priority at Washington’s Lottery Casino. Should you encounter any issues with account access or suspect unauthorized activity, we're here to help through live chat or by email within 24 hours for a response.
We offer support in English, primarily, reflecting the language of origin but also include options in French and Spanish due to North American demographic diversity.
Our team is committed to providing timely responses to all inquiries whether through live chat or email support channels within our set hours for response.
